A Silver Lining: Enhanced Quality Assurance Protocols

The coronavirus pandemic has brought about an evolution to Centerbrook’s quality assurance processes, which we’ll continue to refine after we return to the office. While working from home, we’ve embraced the fully-electronic review of our drawings and specifications.

Prior to the outbreak, I used a combination of manual and electronic tools at the end of each project phase to mark-up drawings and specifications, conduct in-person team review meetings, and transmit my comments to consultants. Project teams submitted printed drawings and specifications to me for review. I “redlined” them in ink with coordination and constructability comments, identified inconsistencies and missing items, and recommended additional drawings and details to better describe the scope of the project. My trusty light table allowed me to overlay discipline drawings to coordinate lights, diffusers, grilles, and other ceiling-mounted devices. When I was done, I met with the project team to discuss my comments, and scanned and distributed them to our consultants for corrections.

We only used Bluebeam Studio, an electronic review tool, on a limited basis. While we work from home, we have fully embraced Bluebeam for the whole review process. Teams create a Bluebeam Studio Session and upload project files to it. They can participate in the review, view and respond to my comments in real time, and add more information. I can already see numerous advantages to the process, including:

  • It’s paperless – no more drawing rolls or reams of specifications.
  • It saves time – all electronic markups mean there is no more transferring comments or scanning prints.
  • It’s more efficient – comments can be edited in real time and easily shared with the team.

When we return to the office, I’m eager to continue improving our new all-electronic QA review process!

Above: For many years, Jim (standing) has reviewed documents in the Q-A Lab of our offices in Centerbrook. Top: Jim's transition to Bluebeam for reviews at his home office during the pandemic.

Above: For many years, Jim (standing) has reviewed documents in the Q-A Lab of our offices in Centerbrook. Top: Jim's transition to Bluebeam for reviews at his home office during the pandemic.